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Need help setting up
or using
PluginChatbot?

Our support resources guide you through installation, customisation, troubleshooting, and chatbot optimisation. Whether you're using WordPress, WooCommerce, Shopify, Wix, or a custom website, we're here to help you launch a chatbot that improves customer engagement and generates more leads.

PluginChatbot support dashboard with a live chatbot assistant preview

Works across website platforms

Deliver Customisable Customer Support

PluginChatbot Setup
& Support

Whether you're launching your first AI chatbot or improving an existing one, PluginChatbot support is here to help. We provide expert guidance for installation, configuration, integrations, and optimisation to ensure your chatbot delivers the best customer experience.

Quick and Easy Setup

Get your chatbot running on your website in minutes.

Platform-Specific Installation

Support for WordPress, WooCommerce, Shopify, Wix, Webflow, Squarespace, and custom websites.

AI Chatbot Optimisation

Improve responses, FAQs, lead capture, and customer engagement.

Expert Technical Assistance

Receive help with integrations, troubleshooting, and advanced configurations.

Ongoing Growth and Support

Continuously enhance your chatbot as your business evolves.

PluginChatbot business knowledge and configuration screen

Launch Your AI Chatbot
in Three Simple Steps

Creating a PluginChatbot account and adding business information

Create your PluginChatbot account, build your first chatbot, and add your business information, FAQs, products, or services.

Create and Configure

Customising and installing the chatbot widget

Customise the chatbot widget to match your brand, then install it on your WordPress, WooCommerce, Shopify, or other website.

Customise and Install

Testing the chatbot and reviewing conversations

Test your chatbot experience, review visitor conversations, and continuously improve responses, lead capture, and customer engagement over time.

Test and Optimise

Collect Visitor Details for Follow-Up

Make Your AI Chatbot
Smarter Over Time

A successful chatbot continues to improve as your business grows. By reviewing customer conversations and updating your chatbot regularly, you can provide better answers, increase lead generation, and create a more engaging customer experience.

Update FAQs

Add new questions and improve answers based on what visitors ask most.

Refresh Business Content

Keep your products, services, and company information accurate and up to date.

Improve Lead Capture

Refine lead forms and qualification questions to generate higher-quality enquiries.

Enhance the Chat Experience

Update welcome messages, suggested questions, chatbot behaviour, and conversation flows.

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Give Your Website
Better Visitor Support

Customer Support: +61 3 9969 2102

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