FAQs
Use correct frequently asked questions for consistent answers.
Support Customers Anytime with Faster Response
Security and Control
for Your Website
Chatbot
Manage every aspect of your business with confidence. PluginChatbot gives you complete control over your chatbot's appearance, AI settings, business knowledge, lead capture, and conversations, helping you deliver secure, accurate, and consistent customer experiences.
Works across website platforms
Deliver Customisable Customer Support
Train AI Chatbot with
Business Knowledge
Train your AI chatbot with trusted business information to deliver accurate, consistent, and brand-aligned responses to every visitor.
Products and Services
Provide accurate information about your products and services.
Business Policies
Answer policy questions using your approved business content.
Support and Booking Information
Share support resources and booking details instantly.
Website Content
Use existing website content to improve AI responses.
Review AI Chat
Conversations and Insights
Monitor every chatbot conversation to understand visitor behaviour, improve customer support, identify common questions, and optimise your AI chatbot for better business results.
Review conversations to follow up with qualified leads effectively.
Improve Lead Follow-Up
Understand customer questions and deliver better support experiences.
Enhance Customer Support
Identify common questions to improve chatbot accuracy and website content.