Collect Essential Contact Details
Request important information such as the visitor’s name, email address and phone number.
Turn Website Conversations into Real Opportunities
AI Lead Generation Chatbot
for Websites
Collect visitor contact details during chatbot conversations and give your team a clear way to follow up. Choose when information is requested, manage captured leads from the PluginChatBot App, export them to CSV or send them automatically to HubSpot.
Works across website platforms
Capture Interest Before Visitors Leave
Turn More Conversations into Follow-Up Opportunities
Interested visitors may leave your website before contacting your team. PluginChatBot Lead Capture allows you to request their details during the chatbot experience, creating a natural connection between website engagement and real business follow-up.
Give Your Team a Way to Follow Up
Use captured details to continue sales, quotation, booking or support conversations after the visitor leaves.
Guide Visitors to the Right Next Step
See which chatbot collected the lead and the website page where the conversation began.
Capture Opportunities at Any Time
Continue collecting genuine enquiries when your sales or support team is unavailable.
Set Up Lead Capture Easily
Start Collecting Leads in Three Simple Steps
Select the visitor information your team needs, such as name, email address and phone number.
Choose Your Contact Fields
Decide whether the contact form should appear when the chatbot opens or after the visitor sends their first message.
Choose When to Ask
Review captured leads in PluginChatBot, export them as a CSV file or connect HubSpot to support your existing sales workflow.
Manage Your Follow-Up
Turn Engagement into Action
Help Your Team
Prioritise Follow-Ups
Website conversations often show genuine customer interest. PluginChatBot helps transform that interest into an actionable opportunity by collecting the information your team needs to continue the conversation.
Centralised Lead Management
Manage All Your
Leads in One Place
Captured leads are stored inside the PluginChatBot App, helping your team review new opportunities without relying on separate website forms or disconnected records.
Review Captured Leads
Access visitor contact details from your PluginChatBot account.
Identify the Chatbot Used
See which chatbot captured each lead, helping your team understand the purpose of the enquiry.
View the Starting Page
Identify the website page where the visitor began their chatbot conversation.
Export Leads to CSV
Download captured leads as a CSV file for reporting, record keeping or follow-up.
What is PluginChatBot Lead Capture?
Lead Capture allows businesses to collect visitor contact information during a chatbot conversation so their team can follow up after the visitor leaves the website.
What visitor information can be collected?
Names, email addresses, phone numbers and enquiry details, based on the fields you choose.
When does the lead capture form appear?
You can show it when the chatbot opens or after the visitor sends their first message.
Can visitors start chatting before providing their details?
Yes. You can let visitors chat first and request their details at the point you choose.
Can I export captured leads?
Yes. Captured leads can be exported as a CSV file for reporting and follow-up.
Can captured leads be sent to HubSpot?
Yes. You can connect HubSpot so captured leads sync into your CRM automatically.
Can Lead Capture support different types of enquiries?
Yes. It supports sales, quotation, booking and support enquiries.
Can Lead Capture collect enquiries after business hours?
Yes. It continues collecting genuine enquiries even when your team is offline.
What information is stored with a lead?
The visitor’s contact details, the chatbot that captured the lead, the starting page and the conversation context.